Tuesday, September 01, 2009

I think I am going to go green.



Forget the plastic.



For those of you who have followed the moneycard fiasco, I now have a new story to tell.



I decided to keep fuel to the truck I sent to South Texas, I would give the driver a check card I received from Compass Bank. Last summer I had opened an account at Texas State Bank in Bishop and soon after they were bought by Compass.



I had never activated the card. In fact, when we returned from South Texas, I drew that account down to just a few hundred dollars, leaving just enough to keep the account open with no charges. Last Friday I had Trc call the bank to see when funds would be made available on the card if you deposited cash and also by check. Instantly with a cash deposit, Eight P.M. same day if a check was deposited.



That would work, so I activated the card and had Trc run a deposit to the bank. Both of these occurred Friday afternoon.



My driver left Sunday and at noon Monday decided to make a fuel purchase. When he was through he went inside, and gave the cashier his card.



It was declined. The driver called me.



I couldn't help laughing. Me and debit cards have not had an easy go of it.



I got out my card activation sheet and called the hot line. I keyed the necessary prompts, and finally got to talk to a person. I explained the situation and she put me on hold, then another person picked up and I repeated my story. Yes, I was told, the card was auto closed for dormancy. I asked how that was, the card was activated Friday and they closed it on Saturday? I asked the customer support representative what we needed to do to re-open the card. He told me I would need to go to the nearest branch and have picture identification with me. I slipped on my shoes and drove to the Buffalo Gap branch and met a lady named Jan. She was extremely helpful as we went through the process. Luckily, we were able to re-open the card after almost two hours.



And my poor driver was sitting at the fuel stop all that time.



The best laid plans of mice and men!



Needless to say, my Monday didn't stay anywhere close to the script. I had planned on mowing but never got to it.

I may get an anonymous letter from the neighborhood asking me to leave.

Have a day!!

FATHER, my day is going to need a lot of help!

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